Online Support

Online Booking & eCommerce platform

SPECTRA eCommerce - Complete eCommerce platform that creates growth in the hotel and meeting industry's online business

eCommerce takes your online business to the next level

Sales of overnight stays, package products, events, conferences, table reservations and extras as well as sales and payment by gift card - in a coherent purchase flow adapted to the type of stay the guest chooses.

Make it attractive for your guests to book Online

SPECTRA eCommerce converts your website visitors into loyal guests at the hotel and builds your own relationships with the guests before, during and after the stay.

SPECTRA is a cloud solution in a responsive design optimized for all platforms; desktops, tablets and mobile devices. All statistics show that most guests book via mobile devices and the trend is increasing - therefore we have a special focus on Mobile First Design.

It is challenging to compete with third-party sales channels, but SPECTRA offers the opportunities that increase your sales on your own Online Booking

Modern responsive design that reflects the hotel's identity

eCommerce offers the following functionality

  • Sales of overnight stays, package products, events and table reservations as well as extras - in a coherent purchase flow adapted to the type of stay. If the guest chooses e.g. a gourmet stay, the table reservation function is activated automatically so the guest can book a seat in the restaurant at the desired time
  • Corporate/negotiated rates via login, special offers, promotions and discounts for selected guests, companies and agents
  • Photo gallery which presents your products in the best way
  • Gift card - Online Sales,  administration and payment by gift cards
  • Online booking of conferences - ready in Q2 2021
  • Support for unlimited number of languages
  • Automated payment processing - including handling of payments for non- / refundable products, withdrawals on the guest's credit card at no-show, etc.
  • The administration via user-friendly web interface. Group login provides access to the administration of all hotels in the hotel group
  • Easy implementation with transfer of the guest's search criteria from your website to the Online Booking. Alternatively or as a supplement, the accompanying Landing Page can give the guest an overview of the various options you offer.
  • Award-winning functionality for revenue optimization via the system's advanced price management
  • SPECTRA is integrated with Google Analytics tracking and Google's Hotel Price Ads

Sales of overnight stays and package products

The photo gallery with accompanying descriptions presents your rooms and package products in an appealing way and there is no doubt for the guest about which stay they are buying.

Package products in combination with the hotel's room types including sale of non- / refundable stays

Events; concerts, excursions, Spa, wine tastings, take away etc.

The sale of events facilitates the administrative work enormously, as the system keeps track of the number of available seats, payment is collected immediately and the entire internal planning is done completely automatically.

If the guest books a stay at a time when you offer one or more of your events, then the event section can present the current events as part of the purchase flow.

Table reservation

Table reservation optimizes sales for each seating in your restaurant. At the same time, it is a positive experience for the guest that the availability of table reservations is increased.

If you offer accommodation that includes e.g. a dinner, then table seats can be reserved directly in the purchase flow and in the future you will not have to meet your guests with a message that they must remember to contact your reception per. phone to reserve a table in the restaurant.

Gift Card

The gift card solution is one of the most popular services in the eCommerce platform. The sale of gift cards significantly increases revenue and at the same time benefits your cashflow. You can sell gift cards for different types of stays as well as on optional amounts.

As soon as the order is completed, the gift card is sent to the recipient or buyer in PDF format with your own layout - graphics, colors, fonts, etc.

The payment for the gift card goes directly to your bank account and the accounts of the internal gift card are automatically updated with the corresponding posting in your financial system.

The gift card can be used as payment on the eCommerce platform or as payment at the reception or restaurant.