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SPA, Wellness & Activities

High complexity is transformed into simplicity for the user

SPA, wellness and activities are often characterized by high complexity in relation to the underlying "resources" that must be available. As an example, the following challenges may be relevant for SPA treatments:

  • A treatment can only be carried out by therapists with the necessary skills
  • Each therapist has his or her own shift schedule for the coming weeks
  • We must be able to sell treatments during the periods when we have not yet determined the shift schedule and later follow up on the need for therapists based on what is sold
  • Our treatments require a SPA room and the individual rooms can only be used to do certain treatments
  • We want to optimize the therapist's work by minimizing the number of times the therapist has to change treatment rooms
  • In the booking department, we must be able to quickly answer when we can offer a given treatment!

Without a system that can provide the necessary overview, the answer comes too late - SPECTRA helps the user and presents the answers in a few seconds. When the booking is completed, the guest automatically receives a confirmation and later a reminder via sms text message or e-mail.

and provides the necessary tranquility so the guest gets the perfect experience