Mobile Guest Journey with digital keys

Mobile Guest Journey improves guest satisfaction and streamline staff efficiency at the Front Desk

• Prior to arrival the guest can download an App by following a link in the confirmation e-mail
• The App offers convenient 24 hours check-in availability
• On arrival the guest skip the waiting line at the front desk
• If the guest has not paid for the stay and payment is required upon arrival, Guest Journey will calculate the amount due with details and ask the guest to pay as a part of the check-in process

 

The guest can download an App prior to arrival and skip the waiting line at the front desk

 

- and unlock the door using the mobile 

 

Mobile Key and check-out

• The digital key is available in the app as soon as the check-in is completed
• The door is opened by holding the mobile against the door lock
• At departure the guest can use the App for check-out, review charges on the bill, pay and perform checkout

- Mobile Guest Journey integrates with www.aeroguest.com